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Frequently Asked Questions

Minimal System Requirements
- Pentium-133 or higher processor (Pentium III is recommended)
- Windows 98/Me/NT40(SP6)/2000/XP operating system
- 10 megabytes of disk space
- 32 MB RAM (128 MB RAM is recommended)
- Microsoft® Internet Explorer version 4.01 or later must be installed on your computer, though it does not need to be your default browser.
Voice commands? How can I use them?
SmartButler v1.16.008 (beta) or later supports voice commands. You can ask "what time is it?" and SmartButler will tell you current time. You can add a new voice command "open microsoft word", which will start Microsoft Word editor. If you know scripting you can run scripts (which can do anything you want) via voice etc.
You can find more info about configuring and using voice commands here.
You can find some script samples here.
Can I use my Bluetooth headset with SmartButler?
Yes, you can. See for more details here.
Can SmartButler check my Gmail account?
Yes. Select "POP3/SSL" mail server type, set mail server to pop.gmail.com, port number to 995.
How to change the voice or language of my SmartButler?
To change the default voice or language of your SmartButler for incoming messages or reading the clipboard, you should go to the menu "Settings"/"Speech" page where you can choose the voice, tone, speed and volume that you want.
The default voice is used for reading the clipboard; it is assigned to every new user who sends a message to you.
How to change voice or language for specific user/contact?
If you want to listen to incoming messages from specific user in a different voice than default one you should go to menu "Settings"/"Users" page and edit properties of the user to change his voice.
How can I change character of SmartButler if I am fed up with Merlin?
You can change it in the "Settings"/"General" page.
You may need to download new characters from the Internet. Click "Download" button at "General" page.
What should I do if I'd like to have more new voices and languages for SmartButler to use?
You may need to download and install new Text-to-Speech Engines (voices and languages). See our download section.
Why does SmartButler not inform me about new incoming mail?
You should add the POP3 or Hotmail account that you wish to check.
If you connected to the Internet via modem (dial-up connection) you need to select "I connected to the Internet via modem" in the "Settings" / "Check mail" page.
Why does SmartButler not read incoming messages?
There are several possible reasons:
- your unregistered version of SmartButler has expired;
- you have modified or deleted default script for messages reading (click "Restore Defaults" button in the "Settings"/"Threads" page);
- Trillian Pro users may need to download and enable "SmartButler plug-in for Trillian Pro"
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Contact information

General enquires:
inscrablefo@removesmart-butler.net
Registration enquires:
registskiper@removesmart-butler.net
SmartButler support:
supscrableport@deletesmart-butler.net